Hotel Boutique Nafarrola
Book the Hotel of your dreams
CONDITIONS
BOOKING:
A payment of 20% will be made through the virtual gateway as an advance, and 100% in non-refundable fees. This will be the only way to make a reservation effective. On the day of entry, the total amount of the contracted stay will be paid. MINIMUM BOOKING AGE 18 YEARS.
PAY:
Payment is made directly at the establishment.
Check In: 5:00 p.m. and Check Out: 12:00 p.m.
If you plan to arrive outside reception opening hours, please inform the hotel in advance.
CANCELLATION POLICY:
If the reservation is non-refundable, the amount is not refunded or the reservation is cancelled. If it is refundable and is canceled with more than 7 days, the signal is returned. If you communicate less than 7 days in advance, the client will pay the first night of your stay. If the reservation is canceled less than 24 hours in advance, the reservation will be charged in full.
We guarantee that each of the transactions carried out at Hotel Nafarrola is 100% secure. All operations that involve the transmission of personal or banking data are carried out using a secure environment. Hotel Nafarrola uses a server based on standard security technology SSL (Secure Socked Layer). All the information that is transmitted to us travels encrypted through the network. (If you want to know more, visit our Secure Payment section).
Also, your credit card data is not recorded in any database but goes directly to the Bank's POS (Point of Sale Terminal).
In addition, we inform you that in an effort to provide greater security to credit card owners, the secure payment system called CES (Secure Electronic Commerce) has been incorporated into our payment gateway. In this way, if you are the holder of a secure card you can always make payments with a VISA or MASTERCARD card in our store.
In the event that your card is not adhered to this payment system, Hotel Nafarrola will only accept payment by VISA or MASTERCARD credit card to clients with previously proven seniority and reliability.
In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your card. VISA or MASTERCARD card, thus offering more guarantees regarding the security of the transaction.
Important: Credit card fraud is a crime, and Hotel Nafarrola will take legal action against anyone who makes a fraudulent transaction in our online store.
NO SHOW POLICY:
In case of no-show without having informed 7 days before, as indicated in the previous section, you must pay the total amount of the stay.
CHILDREN AND EXTRA BEDS POLICY:
The accommodation of children under 6 years of age is not allowed.
Children 6 years of age or older who are 3 people in a double room must pay the extra price stipulated by the establishment. Supplements are not automatically calculated in the total amount and must be paid separately upon arrival.
DAMAGES, THEFT OR SIMILAR
€200 will be requested as a guarantee at check-in. If the stay results in damage to fixtures or property in the accommodation, the common spaces or the exterior of the Hotel, these must be replaced or, where appropriate, with these €200, and if more is necessary, the amount that the owner deems appropriate for its replacement or repair.